Frequently Asked Questions

Email Support

Support Email

Phone Support

Support Phone

(07) 3555 5878

Check out our most frequently asked questions here, if you still need help then please contact us.

Returns & Refunds

You may return items purchased at LT Workwear for a full refund within 30 days from date of invoice or at any time if the goods are deemed faulty. Custome items and branded items cannot be returned for change of mind. 

To qualify for a full refund items must be in an unworn, undamaged and unmarked condition and in their original undamaged packaging and labelling. Exluding Stormtech apparel which can only be returned due to product defects, please choose carefully.

Upon receipt of the product, you may choose to return the product to Lt Workwear for a full refund if the product is faulty when you receive it. Faults will be assessed by our Customer Service Team and we may also consult with the supplier and/or manufacturer. If the product is found to be faulty you will receive a full refund, otherwise the product will be returned to you.

Refunds will be issued in accordance with our Returns Policy and will only be made to the original account used for payment. In some limited circumstances we may make a refund to an alternate account if the original has been cancelled or is not available. LT Workwear will not consider requests for refunds after 30 days of purchase, unless the product is deemed faulty by our Customer Service Team.

Change of Mind - Goods must be unused and in original unopened packaging, with original ticketing and all accompanying instructions, manuals and other accompanying materials. Postage of returned goods is the responsibility of the person or company returning the goods. Any returned items remain as your property and your responsibility until they reach LT Workwear. Goods may incur a 25% restocking fee plus postage.

Faulty Goods – Please contact LT Workwear who will advise and assist with the returns process for a faulty item.


How to return

Step 1: Enter your details below to get started


Please enter your order details to access your refund now

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Step 2: Print off your return label and attach it to your return

Step 3: Drop your order off at the closest drop-off location



    •    For any footwear returns the shoe box must be returned in its original condition and cannot be returned  with any freight labels or writing on the box.

    •    If you don’t meet the above requirements, your return will be rejected, and you may be charged to re-ship your item.  

LT Workwear provides you with two return options for faulty or incorrectly delivered goods, for deliveries within Australia where our change of mind policy applies.

These are:

1. Exchange or replacement – Subject to stock availability.

2. Refund to your original method of payment (e.g. Credit card).  

Once your goods have been received by LT Workwear, please allow up to 10 days for your refund to be processed back to your account. The receipt of your refund will depend on the period it takes for your financial institution to finalise the transaction. 

If you have decided that you would like a refund on garments that were purchased using a Gift Voucher, all monies refunded will be credited to the original Gift Voucher only. 

The refund on returned goods that were given as a gift will be credited to the original card or account used for the purchase. 

For Customer Service, talk to your friendly team who dispatched your order.


We endeavor to process and dispatch all online orders withing 1-3 business days from the order being placed, unless otherwise stated. Following dispatch, you will be notified via email with a tacking number. 

Please note: During peak periods (Sales, Public Holidays, or the day after a Public Holidays, or Safety Loop Campaigns), dispatch times may be longer.   

The Minimum spend for free shipping on an order is AUD $99.99 (inclusive of GST). Conditions for applicable free shipping are destinations in metro areas only of capital cities around Australia. Size of goods/carton is less than 43cm Long X 30cm Wide X 16cm High and a maximum weight of 4kg.

We deliver Australia wide. We do not deliver to PO BOX's

The LT Workwear Customer service team will communicate directly with you, to keep you update each step of the way. 

The LT Workwear customer service team will advise if there is a cost of shipping and the most efficient carrier to your location. 

It might not be possible for us to deliver to some locations. If this is the case, we will inform you using the contact details that you provide to us when you make your Order and arrange for cancellation of the Order or delivery to an alternative delivery address.

We deliver in our standard packaging. Any special packaging requested by you is subject to additional charges.

LT Workwear will not be accountable for late deliveries or loss or for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

Our customer service team will send a dispatch email when the parcel leaves us. Depending on the shipping service you have chosen. 

Yes! You can send your order to another address other than your registered address, which is useful when you are sending our products to your employees, mates, or family. 

Terms & Conditions

1.0 Definitions and Interpretation

1.1 Definitions

In these terms and conditions, unless the context otherwise requires:

(a) “Australian Consumer Law” means Schedule 2 of the Competition and
Consumer Act 2010 (Cth) and the corresponding provisions of State Fair
Trading legislation.

(b) “Buyer” means the Person or Organisation named in the relevant Sales Invoice, Instrument of Agreement or Quotation.

(c) “Business Day” means a day other than a weekend or public holiday in the place which the goods are delivered.

(d) “Consumer” means:

  1. (i) a person acquiring Goods of a kind ordinarily acquired for personal, domestic, or household use or consumption; or
  2. (ii) a person acquiring Goods at a price not exceeding $40,000; or
  3. (iii) the Goods consisted of a vehicle or trailer acquired for use principally in the transport of goods on public roads,
  4. but excludes a person acquiring the Goods, or holding himself or herself out as acquiring the Goods for the purpose of:
  • re-supply; or
  • using them up or transforming them, in trade or commerce, during a
    process of production or manufacture or while repairing or treating
    other goods or fixtures on land.

(e) “Excluded Loss” means:

  1. (i) in the case of loss or damage resulting from a breach of
    contract (including any contractual duty of care) loss of revenue; loss
    of profit; loss or denial of opportunity; loss of access to markets;
    loss of goodwill; loss of business reputation; loss arising from late
    delivery or failure to deliver goods; loss arising from any business
    interruption; increased overhead costs and any indirect, remote or
    unforeseeable loss occasioned by that breach, whether or not in the
    reasonable contemplation of the Buyer and the Seller at the time of the
    Quotation, Instrument of Agreement, Sales Invoice or any delivery of
    goods as being a probable result of the relevant breach; and
  2. (ii) in the case of loss or damage arising from any tort (including
    negligence) which does not also constitute a breach of contract -
    indirect, remote or unforeseeable loss and, in the case of pure economic
    loss, loss not flowing directly from the commission of the tort.

(g) “Exclusive Goods” means any goods which are, at the Buyer’s
request, embellished, embroidered, printed, machined, cut-to-size or
specifically ordered for the Buyer.

(h) “GST” means the goods and services tax as imposed by the GST Law
together with any related interest, penalties, fines, or other charge.

(i) “GST Amount” means any Payment (or the relevant part of that Payment) multiplied by the appropriate rate of GST.

(j) “GST Law” has the meaning given to that term in A New Tax System
(Goods and Services) Act 1999, or, if that Act does not exist for any
reason, means any Act imposing or relating to the imposition or
administration of a goods and services tax in Australia and any
regulation made under that Act.

(k) “Instrument of Agreement” means any instrument of agreement in
which these terms and conditions are or are deemed to be incorporated.

(l) “Payment” means any amount payable under or in connection with a
Quotation, Instrument of Agreement or Sales Invoice including any amount
payable by way of indemnity, reimbursement or otherwise (other than a
GST Amount) and includes the provision of any non-monetary

(m) “Person” includes an individual, the estate of an individual, a
body politic, a corporation, an association (incorporated or
unincorporated) and a statutory or other authority.

(n) “PPSA” means Personal Property Securities Act 2009 (Cth).

(o) “Purchase Price” means the price for the goods set out in the relevant Quotation, Instrument of Agreement or Sales Invoice.

(p) “Quotation” means the form of quotation (together with any
supporting documentation, including range plans or other proposals)
submitted by a Seller to the Buyer in which these terms and conditions
are deemed to be incorporated.

(q) “Sales Invoice” means the sales invoice issued by a Seller to the
Buyer in which these terms and conditions are or are deemed to be

(r) “Tax Invoice” has the meaning given to that term by the GST Law.

(s) “Taxable Supply” has the meaning given to that term by the GST Law.

(t) “Seller” in relation to any Quotation, Instrument of Agreement or
Sales Invoice means the relevant subsidiary (as that term is defined in
the Corporations Act 2001 (Cth)) of LT Workwear Pty Ltd and
referred to in the Quotation, Instrument of
Agreement or Sales Invoice to which the terms and conditions are

1.2 Interpretation

(a) Any special conditions specified on a Quotation, Instrument of
Agreement or Sales Invoice shall, to the extent they are inconsistent
with these terms and conditions, take precedence over these terms and

(b) Words importing the singular shall include the plural (and vice versa).

(c) If any provision of these terms and conditions is invalid and
does not go to the essence of these terms and conditions, these terms
and conditions should be read as if that provision has been severed.

2.0 Governing Terms and Conditions

These are the only terms and conditions which are binding upon a
Seller with the exception of those otherwise agreed in writing by the
Seller which are imposed by a statute such as the Competition and
Consumer Act 2010 (Cth) and which cannot be excluded. Any direction by
the Buyer either verbal or written to procure goods or services from the
Seller will be deemed as acceptance by the Buyer of these terms and
conditions, despite any provisions to the contrary in the direction or
any Purchase Order issued by the Buyer.

3.0 Terms of Payment

Payment to the Seller for goods delivered and accepted is due within
30 calendar days of the end of the month in which the Buyer is invoiced
for the goods. If the Buyer fails to make payment in accordance with
this clause, all amounts owing by the Buyer to the Seller named in the
Sales Invoice, Instrument of Agreement or Purchase Order on any account
shall immediately become due and payable. Each outstanding amount shall
bear interest of the rate of 10% per annum calculated daily from the day
it falls due until the day it is paid. The Buyer must pay the Seller
(on a full indemnity basis) any costs (including legal costs) incurred
by the Seller in taking steps to recover unpaid or overdue amounts under
these terms and conditions.

4.0 Inspection and Acceptance

The Buyer shall inspect all goods upon delivery and shall within two
(2) Business Days of delivery give notice to the Seller named in the
relevant Sales Invoice or of any matter or thing by which the Buyer
alleges that the goods are not in accordance with the Buyer’s order.
Failing such notice, subject to any non-excludable condition implied by
law, such as those in the Competition and Consumer Act 2010 (Cth), the
goods shall be deemed to have been delivered to and accepted by the

5.0 Returns

Return of goods (other than in situations where the Seller is
required to accept a return of goods under the Australian Consumer Law)
must be approved by the Seller named in the relevant Sales Invoice or
Instrument of Agreement. These authorised returns must be freight
prepaid and will only be accepted if (unless otherwise agreed with the
Seller) they are:

(a) in a saleable condition in their original packaging.

(b) accompanied by documentation evidencing:

  1. (i) the Buyer’s name, address, and account number,
  2. (ii) a return authorisation number and the relevant Sales Invoice
    number or Instrument of Agreement number under which the goods were
    originally supplied; and
  3. (iii) reasonable detail regarding the reason for the return of the goods; and
  4. (iv) returned within 14 days of supply.

Other than in situations where the Seller is required to accept a return of goods under the Australian Consumer Law:

(c) the Seller reserves the right to charge a handling fee of $10 or
10% of the price of the goods returned (whichever is greater) under this
provision; and

(d) the Seller will not accept the return of goods specifically
purchased, manufactured, machined or cut to size or to the Buyer’s

6.0 Quotations

(a) Unless previously withdrawn, a quotation is valid for 30 days or
such other period as stated in it. A Quotation is not to be construed as
an obligation to sell but merely an invitation to treat and no
contractual relationship shall arise from it until the Buyer’s order has
been accepted in writing by the Seller which provided the Quotation.

(b) No Seller shall be bound by any conditions attaching to the
Buyer’s order or acceptance of a Quotation and, unless such conditions
are expressly accepted by the relevant Seller in writing, the Buyer
acknowledges that such conditions are expressly negatived.

(c) Every Quotation is subject to and conditional upon obtaining any necessary import, export or other licence.

(d) Where:

  1. (i) due to the act or request of the Buyer, the initial supply of
    Goods commences more than 3 months after the date of acceptance of a
    Quotation or an Instrument of Agreement; and
  2. (ii) the Seller’s cost to supply some or all the Goods specified in
    the relevant Quotation or Instrument of Agreement have increased since
    the date of acceptance of the original Quotation or execution of the
    Instrument of Agreement,

Seller is entitled to submit a revised schedule of prices in relation
to the supply of such affected Goods. Such schedule of revised prices
(Price Revision Notice) must set out the basis for any price variation
as between the initial Quotation/Instrument of Agreement and the Price
Revision Notice. Unless the Buyer provides written notice of its
objection to such revised prices within 10 Business Days of receipt of
the Price Revision Notice, the Buyer will be taken to have accepted the
amendment to such prices on the terms set out in the Price Revision
Notice. Where the Buyer provides written notice of its objection to such
revised pricing specified in the Price Revision Notice, the Seller will
be under no further obligation to supply any Goods referred to in the
relevant Price Revision Notice.

7.0 GST

The parties agree that:

(a) the Purchase Price is inclusive of GST.

(b) all other Payments have been calculated without regard to GST.

(c) each party will comply with its obligations under the Competition
and Consumer Act 2010 (Cth) when calculating the amount of any Payment
and the amount of any relevant Payments will be adjusted accordingly.

(d) if the whole or any part of any Payment is the consideration for a
Taxable Supply (other than for payment of the Purchase Price) for which
the payee is liable to GST, the payer must pay to the payee an
additional amount equal to the GST Amount, either concurrently with that
Payment or as otherwise agreed in writing.

(e) any reference to a cost or expense in these terms and conditions
excludes any amount in respect of GST forming part of the relevant cost
or expense when incurred by the relevant party for which that party can
claim an Input Tax Credit; and the payee will provide to the payer a Tax

8.0 Passing of Property and Risk

(a) Goods supplied by a Seller to the Buyer shall be at the Buyer’s
risk immediately upon delivery to the Buyer, into the Buyer’s custody or
at the Buyer’s direction (whichever happens first). The Buyer shall
insure the goods from the time of that delivery at its cost against such
risks as it thinks appropriate, shall note the interest of the Seller
named in the relevant Sales Invoice or Instrument of Agreement on the
insurance policy and shall produce a certificate of currency to this
effect to that Seller upon request.

(b) Property in the goods supplied by a Seller to the Buyer under
these terms and conditions shall not pass to the Buyer until those goods
and other goods have been paid for in full.

(c) Until the goods have been paid for in full:

  1. (i) the Buyer shall store the goods in a manner which shows clearly
    that they are the property of the Seller which supplied them; and
  2. (ii) the Buyer may sell the goods, in the ordinary course of its
    business, as agent for the Seller and shall account to the Seller for
    the proceeds of sale (including any proceeds from insurance claims).
    These proceeds must be kept in a separate bank account.

(d) The Buyer irrevocably authorises each Seller at any time to enter onto any premises upon which:

  1. (i) the Seller’s goods are stored to enable the Seller to: – inspect
    the goods; and/or – if the Buyer has breached these terms and
    conditions, reclaim the goods;
  2. (ii) the Buyer’s records pertaining to the goods are held to inspect and copy such records.

(e) The Buyer and each Seller agree that the provisions of this
clause apply notwithstanding any arrangement under which that Seller
grants credit to the Buyer.

(f) Each party consents to the other perfecting any security interest
under these terms and conditions which arises by operation of the PPSA
in any property by registration under the PPSA and agrees to do anything
reasonably requested by the other party to enable it to do so.

(g) The parties contract out of each provision of the PPSA which,
under section 115(1) of that Act, they are permitted to contract out of,
other than:

  1. (i) sections 117 and 118 (relationship with land laws); and
  2. (ii) sections 134(1) and 135 (retention of collateral).

(h) Each party waives its right to receive each notice which, under section 157(3) of the PPSA, it is permitted to waive.

(i) Each party waives its rights to receive anything from any other
party under section 275 of the PPSA and agrees not to make any request
of any other party under that section.

9.0 Supply

Each Seller reserves the right to immediately suspend, cancel or
discontinue the supply of goods to the Buyer without further notice to
the Buyer where:

(a) the Seller reasonably suspects that the Buyer is in breach of these terms and conditions; or

(b) the Buyer is otherwise in breach of its payment obligations to
the Seller (whether arising under these terms and conditions or
otherwise), and the Seller will not incur any liability to the Buyer in
respect of such suspended, cancelled or discontinued supply.

From time to time, the Seller may decide (in its absolute discretion) to cease stocking particular goods (Discontinued Goods).
Where the Seller knows that Discontinued Goods are currently the
subject of an order, Instrument of Agreement or Quotation with the
Buyer, the Seller will:

  • provide reasonable notice to the Buyer of its decision to cease stocking Discontinued Goods.
  • use reasonable endeavours to ensure that quantities of Discontinued
    Goods that are the subject of an order at the date of giving notice
    under paragraph (a) will be supplied to the Buyer in accordance with
    that order.
  • offer to supply the Buyer with any similar goods to the Discontinued
    Goods that the Buyer has continued to stock (the price and terms of
    such supply to be agreed between the parties).

10.0 Part Deliveries

Each Seller reserves the right to make part deliveries of any order,
and each part delivery shall constitute a separate sale of goods upon
these terms and conditions. A part delivery of an order shall not
invalidate the balance of an order.

11.0 Training

A Seller’s Quotation or Sale Invoice is made on a supply only basis.
Any training in the use of the goods or other fitting services (if any)
are at the expense of the Buyer unless otherwise specified in writing by
the relevant Seller.

12.0 Dimensions, Labelling, Performance Data and Other Descriptive Details

(a) To the extent permitted by statute, any performance data provided
by the Seller, a supplier or manufacturer is an estimate only and
should be construed accordingly.

(b) Unless agreed to the contrary in writing, each Seller reserves
the right to supply an alternative brand or substitute product that has
characteristics that are materially consistent with the goods offered
when necessary. Such substitutions will not be given effect to until
approval is received from the Buyer (either verbally or in writing).

(c) Buyer must not, without Seller’s written consent, alter, remove,
or obliterate any labels which are attached to or incorporated in the

13.0 Shipment and Delivery

(a) Upon acceptance of an order by a Seller that Seller will seek
confirmation of the period of shipment or delivery. If any variation has
occurred in the quoted period, that Seller will notify the Buyer.
Unless the Buyer objects in writing within 7 days of that notification
to the Buyer, the period of shipment or delivery notified to the Buyer
will be the contractual period for shipment or delivery.

(b) The Seller may impose a delivery charge on all deliveries
(subject to such charge being notified to the Buyer in advance) with the
exception of back order deliveries which are part of an original order
that has been partly fulfilled.

14.0 Minimum Order Value

The Seller reserves the right to:

  1. (a) refuse to supply goods where the value of the goods ordered in
    by the Buyer is less than the Seller’s minimum supply value (as notified
    by the Seller to the Buyer from time to time); or
  2. (b) (with the consent of the Buyer) increase the aggregate price
    payable for the goods ordered by the Buyer such that the price is at
    least equal to the Seller’s minimum supply value.

15.0 Contingencies

(a) The Seller is entitled to conduct a review of all pricing set out
in any unfilled Instrument of Agreement on or before the end of each
12-month period covered by that Instrument of Agreement.

(b) Whilst it is the intention of the Seller to hold pricing constant, the Seller reserves the right to revise pricing where:

  1. (i) goods are imported or have import content and an exchange rate
    variation occurs, an increase in import duty occurs or another similar
    charge is introduced or increased.
  2. (ii) any legislation, regulation or governmental policy is
    introduced with the effect of increasing the Seller’s input costs;
  3. (iii) the price of commodities used in the production of the goods
    increases in a manner that causes an increase in the Seller’s input

(c) In all cases justification for price variations will be provided.

16.0 Force Majeure

If the performance or observance of any obligations of any Seller is
prevented, restricted or affected by reason of a force majeure event
including strike, lock out, industrial dispute, raw material shortage,
breakdown of plant, transport or equipment or any other cause beyond the
reasonable control of the Seller, the Seller may, in its absolute
discretion give prompt notice of that cause to the Buyer. On delivery of
that notice the Seller is excused from such performance or observance
to the extent of the relevant prevention, restriction or effect.

17.0 Buyer’s Cancellation

Unless otherwise agreed in writing, the Buyer shall have no right to
cancel an order which has been accepted by a Seller. If a right of
cancellation is expressly reserved to the Buyer, such right of
cancellation must be exercised by notice in writing from the Buyer to
the Seller with which the order has been placed not later than 7 days
prior to the estimated date of shipment by the manufacturer or that
Seller as the case may be. Unless otherwise agreed between the Buyer and
Seller, upon cancellation prior to shipment any deposit paid by the
Buyer shall be forfeited to the manufacturer or Seller (as the case may
be). Despite the cancellation of any order for any reason, the Buyer
must still purchase from the Seller any goods ordered by the Buyer which
constitute Exclusive Goods (whether in store, in transit or being
manufactured) which were procured or ordered by the Seller before such
cancellation, unless otherwise agreed in writing by the Seller.

18.0 Warranty and Liability of Seller

(a) Buyer shall immediately notify the Seller in writing of any
defect in the goods supplied by the Seller. The Buyer shall not carry
out any remedial work to allegedly defective goods without first
obtaining the written consent of that Seller to do so. The provisions of
this clause 18(a) do not constitute a warranty in relation to the
quality or fitness of the goods, or require the Seller to repair or
replace goods, or offer a refund in relation to goods, in circumstances
other than those set out in Australian Consumer Law (to the extent that
the Australian Consumer Law applies to the goods).

(b) The Competition and Consumer Act 2010 (Cth) and the Australian
Consumer Law guarantee certain conditions, warranties and undertakings,
and give you other legal rights, in relation to the quality and fitness
for purpose of consumer goods sold in Australia. These guarantees cannot
be modified nor excluded by any contract. Nothing in these terms and
conditions purports to modify or exclude the conditions, warranties,
guarantees and undertakings, and other legal rights, under the
Australian Consumer Law and other laws which cannot be modified or
excluded. Except as expressly set out in these terms and conditions and
the Australian Consumer Law, the Seller makes no warranties or other
representations under these terms and conditions. The Seller’s liability
in respect of these warranties, representations, undertakings, and
guarantees is limited to the fullest extent permitted by law.

(c) Without limiting clause 18(b), where the Seller sells goods to
the Buyer, and the Buyer purchases them as a Consumer, then the
Australian Consumer Law provides certain guarantees in relation to the
goods. The rights of the Buyer buying goods as a Consumer include those
set out in clause 18(e) below.

(d) Where goods are supplied to Consumers under these terms and
conditions that supply is subject to guarantees that cannot be excluded
under the Australian Consumer Law. In these circumstances, the Buyer is
entitled to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage. The
Buyer is also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not amount
to a major failure.

(e) To the extent permitted by statute, the liability, if any, of the
Seller arising from the breach of any implied conditions or warranties,
or failure to comply with a statutory guarantee under the Australian
Consumer Law, in relation to the supply of goods other than goods of a
kind ordinarily acquired for personal, domestic or household use or
consumption, shall at the Seller’s option be limited to:

  1. (i) the replacement of the goods or resupply of the goods by the Seller, or the cost of replacement or resupply of the goods; or
  2. (ii) the repair of the goods, or the cost of repair of the goods.

(f) Subject to clause 18(b), the Seller shall not in any
circumstances be liable to the Buyer under or in connection with these
terms and conditions, or in negligence or any other tort or otherwise
howsoever, as a result of any act or omission in the course of or in
connection with the performance of these terms and conditions, for or in
respect of any Excluded Loss.

(g) The Seller makes no express warranties in relation to the
suitability for any purpose of goods or materials supplied by a Seller.

  1. (h) To the extent permitted by statute, all warranties, conditions
    and guarantees (whether express, implied or applied, and whether given
    by the Seller, the manufacturer or a third party) and any obligation of
    the Seller to repair or replace any goods are void in respect of any
    goods which the Buyer tampers with or alters.

19.0 Exclusive Goods

Where the Seller manufactures Exclusive Goods for the Buyer:

(a) The parties agree that the Seller may hold an inventory of stock
in respect of Exclusive Goods, based on the Seller’s good faith forecast
of the Buyer’s future Exclusive Good purchasing levels.

(b) If:

  1. (i) the Buyer discontinues or ceases to purchase a particular Exclusive Good; or
  2. (ii) the Goods supply arrangement to which these terms and
    conditions are to apply to ceases, expires or is otherwise terminated,

the Buyer must purchase all Exclusive Goods (together with any fabric
inventory or works in progress held exclusively or predominantly for
the purpose of manufacturing Exclusive Goods) from the Seller upon

(c) If Exclusive Goods are required to be purchased by the Buyer as a
result of this clause 20, the Supplier must prepare and submit to the
Buyer a Sales Invoice detailing the current holding of Exclusive Goods
to be purchased by the Buyer.

(d) The price payable by the Buyer for the Exclusive Goods (other
than fabric inventory or works in progress) under the Sales Invoice must
be no more than the maximum price per Good previously charged to the
Buyer under the relevant Instrument of Agreement the Instrument of
Agreement or any previous Quotation or Sales Invoice. The price payable
in respect of all fabric inventory or works in progress comprising
Exclusive Goods will be cost to the Seller plus 10%.

(e) Payment for Exclusive Goods will be in accordance with clause 3 of these terms and conditions.

20.0 Intellectual Property

Nothing in these terms and conditions creates any right, title or
interest in any intellectual property right (including trademark,
copyright, patent or registered design) (Intellectual Property) in favour of the Buyer with respect to any good supplied under these terms and conditions.

Unless the parties otherwise agree in writing, the ownership of all
Intellectual Property supplied or created by the Seller in connection
with or because of the performance of these terms and conditions will
vest in the Seller.

The Buyer indemnifies the Seller from and against all losses, claims, liabilities, demands and expenses (Claims)
arising from or relating to the use or infringement any third party’s
Intellectual Property to the extent that such Claim relates to or is in
connection with any Intellectual Property provided to the Seller by the
Buyer in connection with these terms and conditions.

21.0 Alteration to Conditions

A Seller may, at any time and from time to time, alter these terms
and conditions, provided that any variation to these standard terms and
conditions will not apply to any:

(a) orders placed but not yet fulfilled prior to the date of such variation taking effect; or

(b) contract for a specified term that incorporates a version of
these standard terms and conditions released prior to the variations.

22. Vienna Sales Convention

To the fullest extent permitted by law, the United Nations Convention
on Contracts for the International Sale of Goods (Vienna 1980) known as
the Vienna Sales Convention does not apply to the contract comprised by
these terms and conditions nor do any of the terms and conditions
express or implied by the Vienna Sales Convention form part of the

23.0 Governing Law

These terms and conditions and any contract including them shall be
governed by and construed in accordance with the laws of the State of
Victoria and the Seller and the Buyer submit to the non-exclusive
jurisdiction of the Courts of Victoria. 


  1. To be eligible for the $200 gift voucher, the referring customer must meet the following criteria:

    • The referring customer must be an existing customer of LT Workwear.
    • The first order placed by the referred customer must be equal to or exceed $1000.00 (AUD) in value, excluding taxes and shipping fees.
  2. The $200 gift voucher will be issued to the referring customer once the referred customer's first order is successfully processed and paid for.

  3. The $200 gift voucher can be used towards any future orders placed with LT Workwear and is valid for a period of 3 months from the date of issue.

  4. The $200 gift voucher is non-transferable and cannot be redeemed for cash.

  5. Only one $200 gift voucher will be awarded per successful referral.

  6. The referring customer will be notified via email with instructions on how to claim and redeem the $200 gift voucher.

  7. The $200 gift voucher cannot be combined with other promotions, discounts, or offers.

  8. The referred customer must be a new customer to LT Workwear and cannot be an existing customer or part of the same organization as the referring customer.

  9. The referring customer must obtain explicit consent from the referred customer before providing their contact information as part of the referral process.

  10. LT Workwear reserves the right to modify or terminate the Referral Program at any time without prior notice.

  11. The Referral Program is only valid for customers located within Australia.

  12. Employees, representatives, or affiliates of LT Workwear are not eligible to participate in the Referral Program.

  13. LT Workwear is not responsible for any technical issues or delays in the referral process that may impact the issuance of the $200 gift voucher.

  14. Any abuse or manipulation of the Referral Program will result in disqualification from future participation.

  15. By participating in the Referral Program, customers agree to abide by these Terms and Conditions.

If you have any questions or require further clarification, please contact our customer support team at

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